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Shipping & Return Policies

 

Shipping Costs

In order to best serve our customers, we do not add any additional handling fees.  Shipping costs are strictly calculated based on the weight of the items you have purchased.

 

Delivery Time

We use UPS and USPS for our carriers.  U.S. Ground Services take roughly 2-6 business days from coast-to-coast.  Of course, we are unable to control shipping times once the product leaves our hands.  Holidays and weather affect transportation times and we keep you up to date by providing you with the tracking number with your UPS invoice.  Please see www.ups.com for their complete shipping policies.   

APO/FPO and international orders are shipped via USPS. Coventry Creations is not responsible for packages shipped via USPS because there is no tracking number for reference.

For your protection, orders over $100 are shipped with signature required and may incur additional shipping fees.

Please review your shipping information.  Coventrycreations.com is not responsible for shipping costs on rerouted packages.

We make every effort to process your order as quickly as possible.  Coventrycreations.com is open Monday through Friday, 11a-8p EST.  Orders received before 3PM will begin the packaging process the same day. Orders received after 3PM will be fulfilled on the next business day.  We do not ship on holidays.  

Contact us at 248-547-2987 or . for any additional questions or concerns

 

Product Availability

At Coventry, we handcraft our products when the moon is right.  This is not a gimmick but a part of the recipe.  We watch the lunar progression through the celestial bodies of the zodiac and schedule our candle production accordingly.

Our estimated processing time is 3-5 business days.  We want to get your candles out as fast as we can, but we have to balance that with lunar based production, holidays, and weather conditions that affect shipping.  Our Coventry Wholesale Customer Care team will contact you if the order will take a longer than normal processing time.

 

Damages in Shipping or Missing Items

At Coventrycreations.com  we are dedicated to shipping quality.  Each package is packed carefully and double counted with care to ensure the greatest quality and accuracy.  To guarantee our dedication to quality shipping, items must be reported as missing or damaged within 5 days of receipt of your order to be immediately be replaced.  We cannot honor our replacement on lost or damaged items in shipping after 5 business days.   

If there is any issue with your order, Contact us at 248-547-2987 or email us at .. We may require you to email photos of unopened box, opened box and damaged items. Upon confirmation, replacement items will be sent to you.

 

Returns

Unused merchandise may be exchanged or used toward in-store credit at its purchase price within 30 days of original purchase. Items must be in original condition and packaging. Shipping cost will not be refunded. To obtain an RMA number, contact us at 248-547-2987 or email us at .. Coventry Creations does not assume responsibility for return postage costs.

There are no returns or exchanges allowed on limited edition, clearance or marked down merchandise.

 

10 May 2019
Living with Moon Magic
The Full Moon in Scorpio occurs on May 18th. Oh boy, buckle up because Scorpio is involved. This full moon is typecast for drama and tragic truth-telling. Alas, it is the way of the Scorpio full moon. You will find that secrets will be revealed....
07 May 2019
Healing Magic
When you look into the mirror do you like what you see? The best way to gauge your level of self-love is to notice your reaction to your reflection in the mirror. Did you go straight to critical analysis or did you smile at yourself? If you did not f...
06 May 2019
Magic Makers
When you are under psychic attack you need to address it right away. Whether the attack is purposeful or a case of jealousy or anger gone wild ignoring it and hoping it will go away can leave you open to some very uncomfortable times....

Featured Products

Adam & Eve Motor City Hoo Doo Candle

Adam & Eve Motor City Hoo Doo Candle

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Adam & Steve Motor City Hoo Doo Candle

Adam & Steve Motor City Hoo Doo Candle

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Alice & Eve Motor City Hoo Doo Candle

Alice & Eve Motor City Hoo Doo Candle

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Black Cat Motor City Hoo Doo Candle

Black Cat Motor City Hoo Doo Candle

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Cleo Mae Motor City Hoo Doo Candle

Cleo Mae Motor City Hoo Doo Candle

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Come To Me Motor City Hoo Doo Candle

Come To Me Motor City Hoo Doo Candle

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Crown Of Glory Motor City Hoo Doo Candle

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Fiery Wall of Protection Motor City Hoo Doo Candle

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Gossip Stop Motor City Hoo Doo Candle

Gossip Stop Motor City Hoo Doo Candle

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Helping Hand Motor City Hoo Doo Candle

Helping Hand Motor City Hoo Doo Candle

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High John Motor City Hoo Doo Candle

High John Motor City Hoo Doo Candle

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Lucky 7 Motor City Hoo Doo Candle

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Money Draw Blessed Herbal Candle

Money Draw Blessed Herbal Candle

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Querent Caller Motor City Hoo Doo Candle

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Recover Lost Money Motor City Hoo Doo Candle

Recover Lost Money Motor City Hoo Doo Candle

A pumpkin colored candle with a sweet citrus scent. 2" x 4" pillar burns for 40 hours. Whether lent..

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Reversing Motor City Hoo Doo Candle

Reversing Motor City Hoo Doo Candle

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Road Opener Motor City Hoo Doo Candle

Road Opener Motor City Hoo Doo Candle

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Scales of Justice Motor City Hoo Doo Candle

Scales of Justice Motor City Hoo Doo Candle

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Spiritual Cleansing Motor City Hoo Doo Candle

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Tranquil Home Motor City Hoo Doo Candle

Tranquil Home Motor City Hoo Doo Candle

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Uncrossing Motor City Hoo Doo Candle

Uncrossing Motor City Hoo Doo Candle

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Van Van Candle Motor City Hoo Doo Candle

Van Van Candle Motor City Hoo Doo Candle

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Come to Me Motor City Hoo Doo Oil

Come to Me Motor City Hoo Doo Oil

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Crown Of Glory Motor City Hoo Doo Oil

Crown Of Glory Motor City Hoo Doo Oil

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Fiery Wall of Protection Motor City Hoo Doo Oil

Fiery Wall of Protection Motor City Hoo Doo Oil

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High John Motor City Hoo Doo Oil

High John Motor City Hoo Doo Oil

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Money Draw Motor City Hoo Doo Oil

Money Draw Motor City Hoo Doo Oil

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Road Opener Motor City Hoo Doo Oil

Road Opener Motor City Hoo Doo Oil

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Uncrossing Motor City Hoo Doo Oil

Uncrossing Motor City Hoo Doo Oil

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Van Van Motor City Hoo Doo Oil

Van Van Motor City Hoo Doo Oil

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