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Shipping & Return Policies

 

Shipping Costs

In order to best serve our customers, we do not add any additional handling fees.  Shipping costs are strictly calculated based on the weight of the items you have purchased.

 

Delivery Time

We use UPS and USPS for our carriers.  U.S. Ground Services take roughly 2-6 business days from coast-to-coast.  Of course, we are unable to control shipping times once the product leaves our hands.  Holidays and weather affect transportation times and we keep you up to date by providing you with the tracking number with your UPS invoice.  Please see www.ups.com for their complete shipping policies.   

APO/FPO and international orders are shipped via USPS. Coventry Creations is not responsible for packages shipped via USPS because there is no tracking number for reference.

For your protection, orders over $100 are shipped with signature required and may incur additional shipping fees.

Please review your shipping information.  Coventrycreations.com is not responsible for shipping costs on rerouted packages.

We make every effort to process your order as quickly as possible.  Coventrycreations.com is open Monday through Friday, 11a-8p EST.  Orders received before 3PM will begin the packaging process the same day. Orders received after 3PM will be fulfilled on the next business day.  We do not ship on holidays.  

Contact us at 248-547-2987 or . for any additional questions or concerns

 

Product Availability

At Coventry, we handcraft our products when the moon is right.  This is not a gimmick but a part of the recipe.  We watch the lunar progression through the celestial bodies of the zodiac and schedule our candle production accordingly.

Our estimated processing time is 3-5 business days.  We want to get your candles out as fast as we can, but we have to balance that with lunar based production, holidays, and weather conditions that affect shipping.  Our Coventry Wholesale Customer Care team will contact you if the order will take a longer than normal processing time.

 

Damages in Shipping or Missing Items

At Coventrycreations.com  we are dedicated to shipping quality.  Each package is packed carefully and double counted with care to ensure the greatest quality and accuracy.  To guarantee our dedication to quality shipping, items must be reported as missing or damaged within 5 days of receipt of your order to be immediately be replaced.  We cannot honor our replacement on lost or damaged items in shipping after 5 business days.   

If there is any issue with your order, Contact us at 248-547-2987 or email us at .. We may require you to email photos of unopened box, opened box and damaged items. Upon confirmation, replacement items will be sent to you.

 

Returns

Unused merchandise may be exchanged or used toward in-store credit at its purchase price within 30 days of original purchase. Items must be in original condition and packaging. Shipping cost will not be refunded. To obtain an RMA number, contact us at 248-547-2987 or email us at .. Coventry Creations does not assume responsibility for return postage costs.

There are no returns or exchanges allowed on limited edition, clearance or marked down merchandise.

 

10 June 2019
Living with Moon Magic
It’s big picture time with this big ‘ole full moon. A sag full moon puts stars in our eyes and idealistic ideas in our heads. Sounds exciting and perfect for goal setting but are we losing ourselves in it? It’s possible we have gone too far out and d...
06 June 2019
Magic Makers
At some point during a girl’s night out we get to complaining about our problems. We all have that one situation we just don’t know how to handle and we reach out to our best friends for insight or a big ‘ole shoulder to cry on....
05 June 2019
Healing Magic
Let’s get to know the wonderful Heart Chakra. It is in the center of your chest and a beautiful emerald green. The chakra is a busy little bee because its chief purpose is to process your life events....

Featured Products

Chakra Magic Answers Candle

Chakra Magic Answers Candle

Answers Chakra Magic candle is Violet, 2" dia. x 4.5" tall, 40 hours burn time. Spicy temple scent o..

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Chakra Magic Clarity Candle

Chakra Magic Clarity Candle

Clarity Chakra Magic candle is indigo blue, 2" dia. x 4.5" tall, 40 hour burn time. A wake me up ble..

$11.70 $13.75 Ex Tax: $11.70

Chakra Magic Empowered Candle

Chakra Magic Empowered Candle

Empowered Chakra Magic candle is bright blue, 2" dia. x 4.5" tall, 40 hour burn time. Uplifting Fran..

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Chakra Magic Healing Candle

Chakra Magic Healing Candle

Healing chakra magic candle is clover green, 2" dia. x 4.5" tall, 40 hour burn time. A woodsy floral..

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Chakra Magic Confidence Candle

Chakra Magic Confidence Candle

Confidence Chakra Magic candle is Sunny Yellow, 2" dia. x 4.5" tall, 40 hour burn time. A fresh blen..

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Chakra Magic Love Candle

Chakra Magic Love Candle

Love Chakra Magic candle is brilliant orange, 2" dia. x 4.5" tall, 40 hour burn time. This sweet and..

$11.70 $13.75 Ex Tax: $11.70

Chakra Magic Success Candle

Chakra Magic Success Candle

Success Chakra Magic candle is Vibrant Red, 2" dia. x 4.5" tall, 40 hour burn time. A grounding blen..

$11.70 $13.75 Ex Tax: $11.70

Chakra Magic Answers Spray

Chakra Magic Answers Spray

Answers Chakra Magic spray is a 4 ounce plastic amber spray bottle with mister. Spicy temple scent o..

$13.80 $16.25 Ex Tax: $13.80

Chakra Magic Clarity Spray

Chakra Magic Clarity Spray

Clarity Chakra Magic Spray is a 4 ounce plastic amber spray bottle with mister. A wake me up blend o..

$13.80 $16.25 Ex Tax: $13.80

Chakra Magic Empowered Spray

Chakra Magic Empowered Spray

Empowered Chakra Magic spray is a 4 ounce plastic amber spray bottle with mister. Uplifting Frankinc..

$13.80 $16.25 Ex Tax: $13.80

Chakra Magic Healing Spray

Chakra Magic Healing Spray

Healing Chakra spray is a 4 ounce plastic amber spray bottle with mister. A woodsy floral blend of J..

$13.80 $16.25 Ex Tax: $13.80

Chakra Magic Confidence Spray

Chakra Magic Confidence Spray

Confidence Chakra spray is a 4 ounce plastic amber spray bottle with mister. A fresh blend of Cedarw..

$13.80 $16.25 Ex Tax: $13.80

Chakra Magic Love Spray

Chakra Magic Love Spray

Love Chakra Magic spray is a 4 ounce plastic amber spray bottle with mister. This sweet and tangy bl..

$16.25 Ex Tax: $16.25

Chakra Magic Success Spray

Chakra Magic Success Spray

Success Chakra Magic spray is a 4 ounce plastic amber spray bottle with mister. A grounding blend of..

$13.80 $16.25 Ex Tax: $13.80