Shipping Costs
In order to best serve our customers, we do not add any additional handling fees. Shipping costs are strictly calculated based on the weight of the items you have purchased.
Delivery Time
We use UPS and USPS for our carriers. U.S. Ground Services take roughly 2-6 business days from coast-to-coast. Of course, we are unable to control shipping times once the product leaves our hands. Holidays and weather affect transportation times and we keep you up to date by providing you with the tracking number with your UPS invoice. Please see www.ups.com for their complete shipping policies.
APO/FPO and international orders are shipped via USPS. Coventry Creations is not responsible for packages shipped via USPS because there is no tracking number for reference.
For your protection, orders over $100 are shipped with signature required and may incur additional shipping fees.
Please review your shipping information. Coventrycreations.com is not responsible for shipping costs on rerouted packages.
We make every effort to process your order as quickly as possible. Coventrycreations.com is open Monday through Friday, 11a-8p EST. Orders received before 3PM will begin the packaging process the same day. Orders received after 3PM will be fulfilled on the next business day. We do not ship on holidays.
Contact us at 248-547-2987 or This email address is being protected from spambots. You need JavaScript enabled to view it. for any additional questions or concerns
Product Availability
At Coventry, we handcraft our products when the moon is right. This is not a gimmick but a part of the recipe. We watch the lunar progression through the celestial bodies of the zodiac and schedule our candle production accordingly.
Our estimated processing time is 3-5 business days. We want to get your candles out as fast as we can, but we have to balance that with lunar based production, holidays, and weather conditions that affect shipping. Our Coventry Wholesale Customer Care team will contact you if the order will take a longer than normal processing time.
Damages in Shipping or Missing Items
At Coventrycreations.com we are dedicated to shipping quality. Each package is packed carefully and double counted with care to ensure the greatest quality and accuracy. To guarantee our dedication to quality shipping, items must be reported as missing or damaged within 5 days of receipt of your order to be immediately be replaced. We cannot honor our replacement on lost or damaged items in shipping after 5 business days.
If there is any issue with your order, Contact us at 248-547-2987 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We may require you to email photos of unopened box, opened box and damaged items. Upon confirmation, replacement items will be sent to you.
Returns
Unused merchandise may be exchanged or used toward in-store credit at its purchase price within 30 days of original purchase. Items must be in original condition and packaging. Shipping cost will not be refunded. To obtain an RMA number, contact us at 248-547-2987 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Coventry Creations does not assume responsibility for return postage costs.
There are no returns or exchanges allowed on limited edition, clearance or marked down merchandise.
Magic, imagination, mystery are the blessings of the full moon. The full moon teaches us that the ma..
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Beginnings, innocence, and creativity are the lessons of the new moon. This energy provides an oppor..
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The planet Mercury rules communication, intellect, and travel. When it goes into retrograde, those a..
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Whether you need assistance from a heavenly Angel or one incarnate on this earth, bring gentle..
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The Goddess Mother Earth is constant in her nurturing, support of life. She, as the ultimate m..
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Moments of stress and fear leave vulnerable openings in your spirit for the extreme emotions o..
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Grieving is not limited to losing a loved one to death. It can happen in a breakup, loss of a ..
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Home can conjure up many feelings; some filled with love, while others are of grief and strugg..
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When faced with the challenges of healing, you can use all the help that you can get. Healing ..
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Replace old self-defeating thoughts with Inner Beauty. Beauty begins in the spirit, is fine-tu..
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The perfect candle to support you in your quest to develop your intuition. Keep one going to h..
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Love comes from an unending source so there is plenty to go around. This Love Affirmation cand..
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They say that Lady Luck can be elusive but I say that she is always whispering in your ear. Lu..
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Meditation can heal the soul and quiet a troubled mind. It can bring focus and be the subtle d..
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The source of your prosperity lies within. Use this Prosperity Affirmation candle to help with..
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Success and victory through self-mastery is what this magic is all about. Determination, coura..
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Take time out from the stress of daily living and surround yourself with the essence of Tranqu..
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The Affirmation Coventry Glass candle holder is 4.5” tall and 3” wide and chosen for our Affirmation..
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The Blessed Herbal Coventry Glass candle holder is 6.5” tall and was chosen just for our classic Ble..
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The Power Votive Coventry Glass candle holder is 3” tall and was chosen just for our Power Votives. ..
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The World and Witches Brew glass candle holder is 6.125” tall and 3.25” wide and perfect for our Wor..
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Fresh floral scent to lift your spirits, clear your energy, and lighten your mind.Florida Water is a..
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Fresh floral scent to lift your spirits, clear your energy, and lighten your mind.Florida Water is a..
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